08-06-2015

What is a Business Account?


Mobie Alert is designed to provide a safety network for businesses, their employees, employees' families, and co-businesses. It gives businesses the power to know and act by broadcasting emergency alerts and cautionary messages to all members within their alert circle.

A Business Account consists of the business creating an alert circle of management and all employees, and anyone else the business wishes to include, such as the local police and employees' spouses or partners. In the event of an emergency, the business can warn all members of the danger on company premise and take appropriate actions.

The Business Account has special features in addition to the universal features of all accounts. These special features are:

  • Designation of circle member by type: Initiator, Notifier and Security
  • Customize 3 preset emergency alert messages
  • Customize 4 preset cautionary alert messages
  • Customize 1 Limitless Alert-On-The-Go messages
  • Security-Assisted Alerts can be accessed by everyone
  • Authority-controlled communication forum (chat & share pictures)
  • Authority-controlled access to roll call, health data, health status, GPS location

These special features allow businesses to control and coordinate communication with security, management and emergency responders, as well as determine and coordinate actions during emergencies.

The type of circle member is assigned by the business when it sets up its alert circle. Member's designation can be changed at any time based on the business' changing situations. The following is our definition of each type of member within a business' alert circle:

  1. Initiator is an individual given the power to launch only emergency alerts. The business can designate people like front line employees, managers and others.
  2. Notifier is an individual who only receives cautionary and emergency alerts. The business can designate people like executives and others.
  3. Security is an individual given the power to launch both cautionary and emergency alerts. The business can designate people like security personnel, key employees and local police.

Mobie Alert allows the business to determine its perimeters. You get to set the boundaries. Within this set geography, Mobie Alert can be used to send cautionary messages (such as construction hazards on the premise, closed streets or buildings, etc.) and emergency alerts (accidents with injuries, fire, etc.) affecting everyone who works at the business. Even if members are not on premise the moment the alert is broadcasted, they will still receive the information on their mobile devices, and via email, to notify them of the situation. Armed with knowledge of the emergency, they can respond accordingly.

Beyond the business' range, a Mobie Alert Business Account becomes an Individual Account that can be used only to notify the individual's personal alert circle, which would not include the business. You can visit our Individual Account to find out more about how it works.

Business Account Services subscription is affordable and is for one year. The business pays a fee of $399.99 USD for itself and $0.99 for each circle member (e.g., employees). This is done by purchasing Access Codes for them. Businesses can provide us with their names and email addresses; we'll send them an invitation email along with the Access Code for them to use to join the business' alert circle.


LEGAL DISCLAIMER:


  1. It is not an emergency responder nor a replacement for emergency responders, such as police, fire, medic, etc. The alert sender and circle members are responsible for taking the necessary steps to provide assistance and/or contact authorized governmental agencies (police, fire, medic, etc.) for assistance.
  2. This application requires all smart mobile devices (phones, tablets, laptops, computers, etc.) must have GPS/ Internet / Wi-Fi connectivity, availability, and service in order to send and receive all push messages, notification messages, emails, GPS functionality, and be able to communicate during emergency alerts and notifications.
  3. Mobie Alert is not responsible for any time delay of push messages, including missed push messages, due to our lack of control over Apple and/or Google servers which host our application and its broadcast of emergency alerts, cautionary alerts, and all notifications messages.
  4. Mobie Alert is not responsible for subscriber's choice of members in their alert circle. Whether or not these chosen individuals respond is up to their discretion.

Please thoroughly read our Terms of Service before and when you register your account with Mobie Alert.

How Mobie Alert's Business Account Works


Mobie Alert is a safety and alert network. As such, once all students and employees of the business are registered, part of the alert circle, and armed with Mobie Alert's app on their mobile smart devices, any time a dangerous situation arises on a business' premise, any Initiator or Security member can launch any one of the 3 customized emergency messages or any one of the 4 customized cautionary messages to the circle. All members will receive a push message and an email notifying them of the emergency or cautionary situation. Cautionary messages are received as push messages as they are general notifications only. An emergency alert message will create a communication forum which opens when the member opens the emergency push message. Posted on the emergency forum is the name of the Initiator/Security member who launched the message, the preset emergency message, the sender's GPS location, and the time and date of the event.

Due to the various sizes of a business and its need for control and coordination, only Initiators and Security members can communicate on the forum using chat and images. Notifiers can see only the initial emergency message, but do not see any additional communications and cannot access any functions on the forum's board except for the "Help" button. As such, an authorized Security member can share information and the school's decisions by sending them Alert-On-The-Go customized messages. The reason for this control is to allow those in charge to properly respond to the crisis and not congest the communication forum.

On the main forum screen are features for:

  • Roll call - records who has checked in
  • Health status - how is the member doing? (OK, Mild Injury, Critical Injury)
  • Health data - basic information such as drug allergies to give to medics as needed
  • GPS location - where each member is at the moment he/she checked in
  • GPS location of nearest medical centers and police station
  • Save - saves all communication posted to the forum
  • Reset - closes the emergency forum and resets & rearms all applications on all devices

These functions can be accessed only by Initiators and Security during an emergency.

While the application is open, any new emergency can be launched by Initiators and Security via the "Help" button. This will send out a new emergency alert and a new emergency forum will be created to deal with that particular situation. Again, all circle members will receive push messages informing them of the nature of the emergency. However, if a Notifier launches the "Help" button while his/her app is opened during a business emergency, he/she has 3 options: (1) contact Security for help, or (2) launch an emergency alert message to his/her personal alert circle, or (3) abort. If a personal emergency alert is launched to the Notifier's personal alert circle, it would not affect the business' alert circle. You can learn more about how our Individual Account works by visiting that page.

Before the emergency is closed out, administrators can save communication data from the forum. This data is sent to all Initiators and Security members. Once the emergency situation is resolved, the person who launched the emergency alert (Initiator or Security) is the only person who can close the forum and reset all members' application on all devices for the next time it is needed. This is done through the "Reset" button on the app, or through the business' account on our website. However, if there has been no activity on the forum after 24 hours, then the application will automatically reset itself.

Registering a Business Account


Mobie Alert is a FREE app downloadable from an Apple App Store or Google Play. To access and use our services, the business has to purchase a Business Account Basic Service subscription, and purchase Access Codes for each person it wants in its alert circle ($0.99 for each member for one year).

Follow the steps below to register, purchase our services & Access Codes, and create your alert circle. You can also view our tutorial videos which are short and easy to follow.

  1. You can register a business account by going to our website: www.MobieAlert.com. (We recommend the business administrator uses his/her business email address or the business' contact email address.)
  2. After registering, log in to your business account.
  3. Click on the "Subscription & Access Codes" button on the left column.
    1. Purchase the Business Account Basic Services subscription.
    2. Purchase the number of Access Codes you need for the number of employees you have, including the administrator.
  4. Next, CREATE YOUR CUSTOMIZED ALERT MESSAGES:
    1. 3 emergency alerts.
    2. 4 cautionary messages.
  5. Next, ADD MEMBERS TO YOUR ALERT CIRCLE. These are the people you've purchased Access Codes for. Provide us with their names and email addresses.
    1. Upload 3 files of names & email addresses for Initiators, Notifiers, & Security.
    2. Or manually enter them if there are only a few.
  6. We'll send them emails about Mobie Alert, their Access Codes, and your desire for them to be part of your business' emergency alert and notification circle.
  7. The invited circle member has to download our app and register an Individual account, use his/her Access Code to subscribe to our services, and approve-or reject-your request to be part of your circle.
  8. You can check the status of those members who have joined and those still pending.
  9. Download Mobie Alert from Apple App Store or Google Play.
  10. Register an Individual account for the administrator using our app on your smart device, or visit our website: www.MobieAlert.com. (We recommend the school administrator uses his/her personal email address.)
  11. Open the Mobie Alert app on your smart device and LOG IN. This activates and arms the app on your device.
  12. Once your business account has at least one circle member, the system can send your emergency alert to that person in the event of an emergency!
  13. We recommend you test your alert circle after members have joined in order to familiarize everyone with how Mobie Alert works before a real emergency arises.

It's that simple! So get started and sign up your business and all of your employees to Mobie Alert. The cost is ridiculously affordable!

Mobie Alert is the safety network that can be used as a short term backup communication in the event of a company's communication network failure due to hacking, malfunctions, solar flares, etc. We're able to provide you with the platform to communicate with your employees and make necessary operating decisions until your intranet and internet are restored!

Case Scenario 1: Shooting on Premise


If a shooting occurs on the business' premise, the business can respond immediately with Mobie Alert:

  1. Any employee designated as Initiator or Security member can launch the emergency alert message: "Gunmen on premise. Immediate lockdown. Police alerted."
  2. Immediately after the emergency alert launch, the sender would be prompted to call 911 and provide emergency responders with information, including images and GPS location.
  3. Everyone with Mobie Alert would receive the emergency alert immediately with the GPS location shown on a Google Map.
  4. Management can initiate lockdown and get employees to safety.
  5. Using the emergency forum, Initiators and Security members can communicate and coordinate actions to protect everyone.
    1. Coordinate with law enforcement by providing information and images of the gunman's location and activities.
    2. Employees who are Notifiers can be kept up-to-date by Security personnel with Alert-On-The-Go messages.
  6. Initiators and Security can access special features like:
    1. Roll Call - find out who has checked in
    2. Health Status - find out each member's health condition (OK, mild injury, or critical injury)
    3. GPS locations - provides the GPS locations of Security and injured members.
    4. GPS locations of nearest police & medical centers
    5. Health Data - provide basic health data for an injured member (like drug allergies) to medics if necessary
    6. "Help" - if a Notifier is alone and needs help, he/she can launch the "HELP" button to reach Security, OR contact his/her personal alert circle and share information about the situation at work.
  7. Once law enforcement is on the premise, they may use Mobie Alert to communicate with circle members to:
    1. Determine the gunman's location(s).
    2. Determine students' and school employees' location for safety and assistance.
    3. Determine who is injured and how to get medical help to them. (Health Status & GPS locations)
  8. The emergency forum allows one-on-one chats between Initiators and Security members for additional efficiency and coordination.
  9. The app can handle multiple emergency forums. Additional forums can be opened for critical injuries, etc.
  10. All communication data can be saved for review, future emergency strategy planning, legal purposes and others.
  11. The emergency forum is closed once the situation is resolved.
    1. The Initiator of the emergency needs to click on the "reset" button on his/her device. This will reset and rearmed all applications on all devices.
    2. The administrator can also reset all applications on all devices by logging into the school's account and resetting all devices there.
    3. The app will reset itself after 24 hours of no activity on the forum.

Case Scenario 2: Robbery at Strip Mall Stores


Mobie Alert gives businesses the advantage of creating collective networks with other businesses within their area for safety and protection. For example, a strip mall has seven stores including grocery, clothes, electronics, and food.

At this strip mall, all seven businesses are part of one collective network with designated Initiators and Securities. They have no Notifiers as they are all small in size. In addition, this collective has included a police officer from a local station who patrols this area.

One day, two gun men attempt to rob the electronics store. They are trying to steal various electronics as well as empty the cash register. At that moment, the electronics store only had three employees on duty. They were caught unaware and didn't have the time to launch an emergency alert. However, a different store employee catches a glimpse of the robbery and launches an emergency alert with the preset message: "Robbery by armed men. Lockdown. Call police." This emergency alert goes out to all members of the alert circle, including the local police officer. The sender immediately follows through with a call to 911.

Meanwhile at the electronics store, a number of loud siren-like alarms go off on each circle members' mobile smart phones. This startles the would-be robbers who demand to know what's going on. A store employee apprises them of his company's collective security with all businesses at the strip mall and the local police station. The police have been alerted and are on their way.

Panicked at the imminent arrival of the police, the robbers only take whatever cash they can and make a run for it. As they exit, other stores' employees take pictures of them for law enforcement. The electronic store's employees are unharmed and no electronic products were stolen thanks to the quick actions of the collective security.


Situations Where Mobie Alert Can Be Used


  • To broadcast real danger as well as potential danger (dangerous gun man or unauthorized personnel in building)
  • To broadcast storm and earthquake warnings.
  • To broadcast cautionary alerts about potential medical / health issues such as the seasonal flu.
  • To broadcast closure of buildings and areas due to construction or other reasons.
  • To broadcast business accidents such as gas leaks, fires or explosions.
  • To broadcast possible bomb threats and other terrorist activities.
  • To broadcast people's location during natural disasters (storms, tornadoes, hurricanes, earthquakes, etc.)
  • To broadcast possible criminal activities, such as assaults and robberies.
  • To broadcast planned drills.
  • Use Mobie Alert as a communication system if the school's communication network (IT network and phone system) is down through hacking, solar flares, electrical outage, etc.
  • And many other situations where knowing can save people's lives.

Mobie Alert can be used any time and any where safety is a concern for everyone. No matter where you and members within your circle are at work, as long as you have Mobie Alert and Internet connectivity, you can launch an emergency alert to safeguard each other. That's the power and reach of Mobie Alert!